Written on March 12, 2023 by Theresa Vuskovich, DMD. To give you technically accurate, evidence-based information, content published on the Everlywell blog is reviewed by credentialed professionals with expertise in medical and bioscience fields.
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Synchronous telehealth allows you to communicate with your healthcare provider from virtually anywhere. A synchronous telehealth appointment is the most common type of online healthcare appointment. In this article, you will learn everything you need to know about synchronous telehealth, including how it can help you stay healthy.
Telehealth is the use of technology to deliver medical information, treatments, medications, and therapies [1-4]. "Telehealth" and "telemedicine" are sometimes used interchangeably [1,2]. While telemedicine centers around the doctor-patient relationship, telehealth generally refers to communication with a range of healthcare providers, including pharmacists, behavioral therapists, or nurses [1,2]. There are two types of telehealth: asynchronous and synchronous.
Asynchronous telehealth involves communication between providers, patients, and caregivers at different times. Remote patient monitoring (RPM), store-and-forward, and mobile health (mHealth) are examples of asynchronous telehealth. All of these telehealth applications allow providers and patients to exchange health information and data without having to interact directly with one another.
In contrast, when you use synchronous telehealth, you can ask medical questions, receive diagnoses, and get prescriptions from your healthcare provider [1-4]. Synchronous telehealth enables patients and healthcare providers to meet virtually via video technology, such as Zoom [1-4]. Synchronous telehealth occurs in real-time. Real-time interaction enhances the authenticity of information exchange between you and your healthcare provider.
Aside from fostering a patient-provider relationship, synchronous telehealth offers many benefits for patients, caregivers, and providers. These benefits include [1-7]:
A potential problem with synchronous telehealth is that patients need reliable digital communication. Telehealth appointments are often unpopular with older patients who are uncomfortable with technology. Also, patients who live in rural areas may not have access to a stable internet connection, which is necessary for face-to-face communication. Providers in some states must communicate face-to-face with you before they can prescribe controlled substances.
A successful synchronous telehealth appointment starts with the right digital communication tools. Synchronous telehealth utilizes video or audio-only digital communication. Here are some tips for your next synchronous telehealth visit:
Synchronous telehealth appointment examples:
Everlywell connects you with healthcare providers who can guide your health journey. During your 20- to 30-minute synchronous telehealth appointment, a licensed board-certified nurse practitioner can prescribe medications, order lab tests, and assess your symptoms and health goals.
Personalized treatment plans are available if you are experiencing headaches, fatigue, weight changes, burning with urination, rash/hives, or problems sleeping. You can also get a one-time prescription for flu, COVID-19, UTIs, and minor skin conditions. Scheduling your synchronous telehealth appointment is easy with Everlyell's online appointment scheduler. Address your symptoms today and get a customized care plan for you.
Synchronous vs. asynchronous telehealth: key points to know
Asynchronous telehealth: what it is and more
Types of telehealth care and services