How Do I Register My Everlywell Kit?

Everlywell offers a range of at-home laboratory testing to provide insight into your health. Once you receive your Everlywell Kit, you’ll need to register it to ensure that your lab results are delivered to you quickly. Your kit will come with detailed instructions for registration, including how to enter your kit ID to link it to your Everlywell account. You’ll also provide contact information so that you can access your results as soon as they are available.

Why Is It Necessary to Register My Everlywell Kit?

Registering your Everlywell kit is important because it ensures that you can get your results securely and confidentially by linking your sample to your account. Registration allows our laboratory to identify your sample, track its progress, and deliver your personalized health insights directly to you.

Without registration, your sample may not be processed, or your results could be delayed.

What Do I Need Before Registering My Everlywell Kit?

Inside your Everlywell kit, you’ll find specific instructions as well as your unique kit ID or QR code. You’ll need a valid email address as well as a device that can connect to the internet, such as a smartphone, computer, or tablet.

Step-by-Step Registration Process

You’ll need to set up your Everlywell account to register your kit. You can do this by visiting the Everlywell website or downloading the Everlywell app for your iPhone or iPad. Once you’ve created your account or logged in, you’ll enter the kit ID or scan the QR code. After scanning your code or entering your kit ID, the app or website will guide you through entering the personal information necessary for processing your sample. Make sure that the information you enter for your kit ID matches the information that you write on your sample (name and date of birth).

You must register your kit BEFORE you collect your sample. If the laboratory receives your sample without prior registration, it will be unable to process the sample.

Common Issues and Troubleshooting

If you can’t find your kit ID, you can contact the Everlywell Customer Experience Team ([email protected]) to discuss next steps. When you contact the Customer Experience Team, you’ll need your shipping or billing address, name, and order number. This information will help our team link your sample to your account.

What Happens After Registration

After you’ve completed registration, you can collect your sample.

Your Everlywell kit comes with detailed instructions for sample collection. Please read all of these instructions before collecting your sample. After you’ve completed all of the steps for sample collection, package your sample as instructed and send it back to the lab using the prepaid shipping label.

Once we receive your sample, it will be processed quickly in one of our CLIA-certified labs. CLIA-certified labs are monitored by the Clinical Laboratory Improvement Amendments. These regulations ensure that laboratories are held to the highest quality standards. You can track the status of your sample through your Everlywell account.

Once your results are processed, you’ll receive a notification that your results are ready. You can access your results securely through your Everlywell account. Your results will be provided in an easy-to-understand format.

If you would like to discuss your results, Everlywell offers virtual care visits with our certified healthcare providers. In some cases, you may be able to receive treatment for your medical conditions through our platform.

Take Control of Your Health With Everlywell

Everlywell offers at-home laboratory testing for sexual health, hormone health, metabolic health, and beyond. Our Everlywell 360 test evaluates 83 biomarkers to give you a complete view of your health. We also provide tailored recommendations based on your unique results. Our WellScore allows you to track your changes over time.

At Everlywell, we also offer virtual visits with our certified healthcare professionals, who can help you interpret your test results and provide additional guidance on improving your health. We know that you’re busy, and at Everlywell, we bring healthcare to you.

Frequently Asked Questions (FAQs)

How Do I Register My Everlywell Kit?

After creating your Everlywell account, you can register your Everlywell kit by entering your Kit ID number or scanning the QR code on your kit.

Can I Register More Than One Everlywell Kit?

Yes, you can register multiple Everlywell kits. However, each individual who is testing will need to use a unique email address.

What Happens if I Forget to Register My Everlywell kit?

Our laboratories cannot process your sample unless it is registered prior to sending it. If you need help registering your kit, contact the Everlywell Customer Experience Team at [email protected]

How Do I Collect My Sample?

Your kit comes with detailed instructions for collection. If you need more help, we offer information with videos on our website.

How Long Will It Take to Get My Results?

Most test results are available within 5 to 7 business days of the lab receiving your sample. You can track the progress of your sample through your Everlywell account.

Are My Results Confidential?

Your Everlywell kit results are confidential. Your results will be delivered to you securely through your Everlywell account.

How Is My Data Protected?

Everlywell does not sell customers' data. In addition, we use bank-grade, state-of-the-art encryption to ensure that your data is secure and your health information is private.

Does Everlywell Take Insurance?

Most Everlywell kits are not covered by insurance, but you may be able to use your health savings account (HSA) or flexible spending account (FSA) for your purchase.

Virtual care visits may be covered by some insurance plans, but we also offer an affordable cash pay option as well.

What Happens if I’m Having Trouble Collecting My Sample?

If you are having trouble collecting your sample, contact the Everlywell Customer Experience Team at [email protected]