While it is not required, we recommend you start by purchasing and getting results from either our Food Sensitivity Test or Food Sensitivity Comprehensive Test. This will allow you and your health coach to personalize a two-part elimination diet based on your test results. Your IgG reactivity results are intended to work in partnership with a temporary elimination diet. Once you see which foods cause the strongest immune responses, you and your health coach can use that information to help guide your temporary elimination diet by choosing what foods to eliminate first. This helps take out the guesswork and makes it easier for you to figure out which food (or foods) might be causing your unwanted symptoms.

This offering is intended for people who would like to understand their food-related symptoms.

Please see "Who is this offering NOT intended for" to determine your eligibility for the offering.

Individuals who are under 18 years old are not eligible for this offering.

In addition, individuals who satisfy any of the following criteria are not eligible for this offering for medical reasons:

• Pregnant individuals
• Individuals who are breastfeeding or providing bottled breast milk
• Individuals with a history of eating disorder diagnosis
• Individuals with food allergies
• Individuals with existing diagnosis of chronic intestinal disease including celiac disease, short bowel syndrome, malabsorptive conditions, Crohn’s or ulcerative colitis.
• Individuals with iron deficiency anemia
• Individuals undergoing active cancer treatment with chemotherapy or radiation
• Individuals with advanced kidney disease
• Individuals who have suffered Heart Failure

• Ongoing diarrhea or constipation (watery stools or more than three days between bowel movements)
• Rectal bleeding or blood in the stool
• Black stool
• Sensation of incomplete bowel emptying
• Persistent worrisome abdominal pain
• Nausea and vomiting
• Unintended weight loss
• Fever

Practice Better is a 3rd party health platform used to facilitate your Elimination Diet Coaching program.

After purchasing your program on Everlywell.com, you will be directed to enroll in Practice Better where you can:

• Schedule and manage your appointments
• Complete your intake form
• Access your two-part elimination diet plan
• Message your health coach
• Upload and download important program documents
• Access your food journal and other support tools
There is no additional fee for accessing Practice Better as it is included as part of your Elimination Diet Coaching program.

Once you’ve scheduled your initial session in the Practice Better system, you will be assigned a dedicated health coach.

You can message with your assigned health coach at any time within Practice Better using their secure messaging tools.

Once you purchase your Elimination Diet Coaching program on Everlywell.com, you will activate your program by enrolling in the Practice Better platform - the health portal we use to facilitate our program.

Once you’ve enrolled in Practice Better, your program will begin and will remain active for 3 months, during which time you will have access to program resources, scheduling appointments and messaging with your health coach.

3 months after your enrollment, your program will expire and you will no longer have access to the Practice Better platform or the above services, regardless of how many sessions you booked during that time.

An extension to your program may be provided for extenuating circumstances.

If you failed to book any sessions after enrolling, please contact our Customer Experience team at [email protected] for a one-time, 3-month program extension.

The Everlywell Elimination Diet Coaching program is a one-time purchase for a 3 month program. It will be valid for 12 months after purchase, meaning you will have 12 months to activate your program by enrolling in the Practice Better platform. In certain extenuating circumstances, we will offer a refund.

• If you have purchased the program by mistake and have not yet enrolled in the Practice Better Platform, you may cancel immediately within one week of purchase for a full refund.
• If you have enrolled in the Practice Better platform, but have not yet had a 1:1 health coach session and would like to request an extension to your program, please contact our Customer Experience team at [email protected].
• If you have enrolled in the Practice Better platform and have already had one of your health coach sessions, you will not be eligible for a refund.