EverlyCare: Diagnostics-led virtual healthcare with a human touch

George does not have a primary care provider and has not been to see a provider in several years.

He quickly connects with a provider via telehealth within 24 hours of receiving abnormal test results.

In his virtual visit, the member states he has high cholesterol and has observed blood in his stool for the past several months.

Patient reports diarrhea, weight loss of 8 pounds.

George’s provider supports an expedited colonoscopy for positive FIT which identifies early stage colorectal cancer and may prevent the cost and burden associated with advanced stage treatments.

George avoids long appointment wait times to see a GI specialist for evaluation and a fragmented medical experience with providers.

Continuity of care is supported with a care summary and referral sent to the GI specialist and primary care provider referral.

George does not have a primary care provider and has not been to see a provider in several years.

Glenn answers the Alert Outreach call to set up a virtual visit for the same day.

He is pleased to set up the appointment because his PCP recently retired and he has not yet found a new one. He has been unsure of who to turn to talk about his health and mood.

He does not have easy transportation to get to a lab or provider’s office.

Clinical staff help him to complete a number of screenings, record his self-reported conditions including depression, obesity, diabetes, hypertension and family history of cardiovascular disease.

Physician reviews his HbA1c results, screenings and medical history.

Physician initiates diabetes management with GLP-1 medication and reviews a detailed care plan with diet and exercise.

Glenn is referred to a local primary care provider, registered dietitian and behavioral health specialist to establish important ongoing care.

Eight months later, Glenn receives a follow-up HbA1c test. His results are much improved at 7.9%.

Provide a clear and actionable plan for managing diabetes, Glenn may reduce his risk for developing chronic kidney disease and diabetes-related complications.

George does not have a primary care provider and has not been to see a provider in several years.

He quickly connects with a provider via telehealth within 24 hours of receiving abnormal test results.

In his virtual visit, the member states he has high cholesterol and has observed blood in his stool for the past several months.

Patient reports diarrhea, weight loss of 8 pounds.

Physician initiates diabetes management with GLP-1 medication and reviews a detailed care plan with diet and exercise.

Eric is referred to a local primary care provider, registered dietitian and behavioral health specialist to establish important ongoing care.

Eight months later, Eric receives a follow-up HbA1c test. His results are much improved at 7.9%.

Provide a clear and actionable plan for managing diabetes, Eric may reduce his risk for developing chronic kidney disease and diabetes-related complications.

Jill receives an outreach call after her elevated Lp(a) results, prompting her to schedule a virtual visit.

During the virtual visit, the provider reviews her results and lets her know she can receive updates on new Lp(a) treatments as they become available.

Receiving clear, personalized and supportive guidance and education eased her anxiety and confusion over her test results.

Provider creates Jill a personalized care plan which includes immediate steps and longer-term strategies, with ongoing monitoring as new Lp(a) treatments become available.

She checks the box to be notified about new treatments for elevated Lp(a) as they become available to ensure ongoing care.

Jill now has clarity on her heart health risks, how to navigate new treatment options for Lp(a) and how they fit into her care plan.