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Still have questions?
Here are a few of the things people frequently ask about Everlywell.
If you don't see your question here, get in touch with us.
EverlyWell tests are currently available to residents in 46 U.S. states. We currently do not offer tests to residents of the following states: New York, New Jersey, Maryland and Rhode Island. This is due to each state having different medical regulations and we hope to expand in the future.
No, you should not discontinue any of your current medications or supplements. Instead make sure to include your medication and supplement history in any questionnaires that may be included in your test kit. Please note that some test kits do not have questionnaires therefore medication history is not needed for those tests. If you have questions about a specific medication, please email [email protected] and we'll gladly answer any questions.
EverlyWell currently does not offer tests to anyone below the age of 18. The Food Sensitivity test is valid for children; however, at this time we're not partnered with pediatricians in our physician network who can approve the testing for minors. We apologize for any inconvenience this may cause.
Once your order is complete, your package will be shipped out of our fulfillment warehouse within 2 business days and you will receive your order within 3-5 business days. Once your sample reaches the lab, your results will be available online within 5 business days.
EverlyWell partners with some of the most prominent CLIA-certified labs in the country that conduct specialty testing. These labs perform regular quality assurance testing and are the same labs many physicians use to perform their testing. If you want to find out more about their validation processes, please email us at [email protected]